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Vision and Mission

Welcome to
Bukit Tinggi Medical Centre Vision and Mission Our Rule for Patient Safety Supporting Ethical Research Anti-Bribery & Corruption Quality & Safety Code of Business Conduct Vendor Governance Whistleblowing

Vision

To Provide the Best Care Possible. 

Providing the best possible care with our approach to offer excellence in healthcare, using the best expertise, care and support.

Mission

To deliver the best outcomes in the most accessible, effective, efficient and caring environment.

Offering a customer-first integrated, unifying approach for best possible medical outcomes.

Core Values

At Asia OneHealthcare, our core values stem from our unwavering dedication to advancing healthcare and enriching patient experiences. We are committed to leading the way in innovative medical solutions, promoting a culture of continuous improvement, and maintaining the highest standards of clinical excellence. 

Our relentless pursuit of excellence, coupled with our belief in working with integrity, fostering teamwork, and giving back to the communities we serve, ensures that we consistently strive for improvement, reinforcing our commitment to quality care and societal impact.

Quality Policy

It is our policy to provide the highest achievable quality of care to our customers by:

  • Adhering to our core values
  • Monitoring customer feedback and operational systems
  • Training and developing our staff to achieve excellence

Environment, Safety & Health (ESH) Policy

We are committed to providing and sustaining a safe, healthy and conducive environment for all our staff, doctors, patients, visitors, vendors and the surrounding community.

To achieve this fundamental goal, we shall:

  • Implement policies and procedures to fully comply with all applicable environment, safety and health laws and other requirements of Malaysia and Indonesia.
  • Promote environment, safety and health awareness amongst all staff, patients, doctors, students, visitors, vendors and other users of our facilities.
  • Institute proactive measures to prevent occupational injuries and illnesses and to prevent pollution to the environment through 4R initiatives (Refuse, Reduce, Reuse & Recycle).
  • Provide adequate resources, communication and training opportunities in support of environment, safety and health activities.
  • Perform regular surveillance, monitor and review all environment, safety and health related activities for continual improvement.

With the commitment and support from the Management in achieving the above policy, all staff and relevant parties shall take individual responsibility to safeguard their own safety and health as well as those of others and be committed to protecting the environment by adhering to the Corporate’s environment, safety and health policies and procedures.